About Us



As a global leader in business process management, we optimize the customer experience lifecycle

A global leader in business process management (BPM) and optimizing the customer experience lifecycle...

Zusys Tech is helping make its clients more competitive every day. Zusys Tech combines technology-powered services in automation, analytics, and digital with domain expertise focusing on back-office processing, contact centers, and HRO solutions to deliver transformational impact to clients.



We go beyond client / customer service. We collaborate with them to co-create outcomes that make them stay ahead of the curve.

We go beyond merely hiring the best talent. We work with them to co-create their career paths and help them become future-ready.

We go beyond the traditional realms of our client engagement to co-create exciting business models and innovations.



To be a globally preferred business process transformation partner for our clients, creating value in their business through innovative outsourcing solutions.

They adopt proactive strategies with the right focus on their key value proposition and differentiators, ensuring that they are ahead by miles in any market pursuit. Outperforming organizations are adept at building an ecosystem of partnerships that can strategically complement their intrinsic focus on the core business. They adopt and align with well-defined partner ecosystems that help drive internal business strategies by managing end-to-end process cycles, customer interactions, financial operations, sales enablement, and in essence, multiple efficiency and effectiveness levers, ensuring a significant impact to the top- and bottom-lines of organizations. All this, while the organization is focused on its core competencies.

While cost savings and sticky revenue streams are a direct outcome of such ecosystems, the larger wins are the increased agility of business and the ability to innovate – a true-blue game changer for Outperforming organizations, ensuring they stay ahead in a crowded marketplace.



Over the years, the quality and innovation of our solutions to enhance the experience of our clients' customers have been consistently recognized with the most prestigious awards within the BPO industry.

Our company takes great pride in these recognitions. They are a direct result of our eagerness to meet our clients' expectations and to create customer experience solutions that become a source of competitive advantage.

Our awards show us that we are on the right path and encourage us to keep doing our best for our clients and employees.



Our mission is guided by our set of values, the CIRCLE.

  • Client First
  • Place clients at the core of everything we do

  • Respect
  • Be sensitive to individual differences and treat everyone with dignity

  • Integrity
  • Be ethical, honest and committed in all actions

  • Collaboration
  • Always keep "One WNS" as uppermost in everything we do

  • Learning
  • Learn from our experiences; share knowledge and best practices to create innovative solutions

  • Excellence
  • Strive for excellence in everything we do and aspire to outperform at every stage



Zusys Tech is a strategic partner to global clients from diverse industries. An end-to-end vertical method of service delivery, technology-led BPM solutions and an approach that prioritizes co-creation, shapes our relationship with every client, enabling us to deliver business value and significantly superior outcomes. Zusys Tech partners with clients from a wide range of industries, including:

  • Banking & Financial Services
  • Consulting & Professional Services
  • Consumer Packaged Foods
  • Healthcare
  • Insurance
  • Manufacturing
  • Media & Entertainment
  • Retail
  • Shipping & Logistics
  • Telecommunications
  • Travel and Leisure
  • Utilities & Energy



#Plot 19 Sector-35, Karnal (Haryana), 132001.



Monday - Satarday (09 am to 08 pm) (Sunday Closed)

OUR Govt. Incorporation



What We Do

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